Frequently asked questions
Choose a category and tap a question to read the answer.
Property search
Does it cost anything to use the site?
No. Property seekers can use all features for free.
Will the platform team contact me after I inquire?
No. We are a marketplace: your message goes straight to the listing agent. Please wait for them to reply.
Why use LINE to inquire?
LINE is the fastest, most reliable channel for Thai real estate. Availability and viewing slots are easy to arrange in chat.
Can I ask about several listings in one message?
Different properties may have different agents. Please use the inquiry button on each listing page.
Do I need to log in to inquire?
Yes. We require sign-in for reliable follow-up and to reduce spam. After the first time, your details are easier to reuse.
Daily life
Can I book a viewing from Japan?
Yes. You can also discuss a video viewing with the agent over LINE.
If a listing says “pet friendly”, can I definitely bring my pet?
“Pet friendly” means it may be possible, but breed/size rules vary. Always confirm details with the agent first.
How common are bathtubs?
Relatively limited in Pattaya & Sriracha. Use the “bathtub” filter when you search.
What documents do I need to sign a lease?
A passport copy is usually required. Your agent will guide you through the rest.
System
A favorite listing disappeared.
It may have been rented/sold and removed from the site.
Do I need to register to use “Save to favorites” or “New listing alerts”?
Yes. Saving specific listings as favorites and receiving automatic notifications when new properties that match your criteria are published (system notifications) require a free member account.
Are listing details guaranteed accurate?
Agents update their own listings; Thailand’s market moves quickly. Always confirm the latest availability on LINE or by phone.
Is my personal data protected?
Yes. Your inquiry details are not shown to anyone except the agent you contacted.
How do I delete my account?
From My Page → Settings you can leave the service and request data removal.